Graphic: Screenshot from the Resource Center
Civic Sphere worked with the National Center for Mobility Management (NCMM) in Washington D.C. during 2019-20, creating an online resource center explaining One-Call/One-Click systems to professionals. A training series was provided on the same topic including Part One and Part Two.
Civic Sphere was hired to do this project due to the owner’s previous experience with the Simply Get There accessible transportation options project. Completed in 2014, it was one of a few forerunner projects at the time showing how practical web tools – such as trip planners – can generate large-scale access to critical accessibility information.
Client Question:
How can I inspire more communities to understand the benefits of One-Call/One-Click (OC/OC) systems?
Civic Sphere’s Response:
By providing the online resource center, users can review the landing page for an overview of OC/OC systems and how they work. They can also see practical illustrations from peer organizations on the project inventory page.
From the Resource Center:
“One-Call/One-Click systems can make the transportation system more inclusive and equitable by incorporating information for user groups, such as those with a disability, older adults, and others with mobility considerations, that often benefit from more detail. Whether using demand-response transportation or fixed-route transit, these user groups benefit from detailed information such as elevator outages, wheelchair space, and sidewalk conditions.”
Civic Sphere was hired to do this project due to the owner’s previous experience with the Simply Get There accessible transportation options project. Completed in 2014, it was one of a few forerunner projects at the time showing how practical web tools – such as trip planners – can generate large-scale access to critical accessibility information.
Client Question:
How can I inspire more communities to understand the benefits of One-Call/One-Click (OC/OC) systems?
Civic Sphere’s Response:
By providing the online resource center, users can review the landing page for an overview of OC/OC systems and how they work. They can also see practical illustrations from peer organizations on the project inventory page.
From the Resource Center:
“One-Call/One-Click systems can make the transportation system more inclusive and equitable by incorporating information for user groups, such as those with a disability, older adults, and others with mobility considerations, that often benefit from more detail. Whether using demand-response transportation or fixed-route transit, these user groups benefit from detailed information such as elevator outages, wheelchair space, and sidewalk conditions.”
