Civic Sphere worked with the National Center for Mobility Management (NCMM) in Washington D.C. during 2020-21, providing a series of training events to 3 selected communities across the US. This project was built on the base of the Online Resource Center, another NCMM project. Part One of the training was followed by Part Two in the training series.
Client Question:
How can I inspire more communities to get started with their first One-Call/One-Click (OC/OC) project, or scale up their current effort into additional projects?
Civic Sphere’s Response:
By providing the training series (or the recorded content online), the participants can be guided through a series of activities – resulting in a customized action plan to either begin OC/OC work for the first time or scale it up from an existing effort. Share the Online Resource Center in advance so they know the basics before getting started.
Additional Project Details:
Participants were interviewed prior to the first session in order to incorporate their needs into the customized OC/OC training series. Each training session ended with the distribution of an assignment to be completed prior to the next session, so that participants were able to combine the training content with their own situations throughout the training series. The training relied heavily on peer project examples, so that the participants could see concrete OC/OC illustrations. The sessions were also recorded, providing the base for a future on-demand training opportunity.
Client Question:
How can I inspire more communities to get started with their first One-Call/One-Click (OC/OC) project, or scale up their current effort into additional projects?
Civic Sphere’s Response:
By providing the training series (or the recorded content online), the participants can be guided through a series of activities – resulting in a customized action plan to either begin OC/OC work for the first time or scale it up from an existing effort. Share the Online Resource Center in advance so they know the basics before getting started.
Additional Project Details:
Participants were interviewed prior to the first session in order to incorporate their needs into the customized OC/OC training series. Each training session ended with the distribution of an assignment to be completed prior to the next session, so that participants were able to combine the training content with their own situations throughout the training series. The training relied heavily on peer project examples, so that the participants could see concrete OC/OC illustrations. The sessions were also recorded, providing the base for a future on-demand training opportunity.
