Client Question:
How might the concept of Mobility as a Service (MaaS) apply to my work, and how can I get started?
Civic Sphere worked with the National Center for Mobility Management’s office in Washington D.C. in 2021-22, providing a series of training events to 3 selected communities from different areas within the US.
The answer? By taking part in the training series (or following the recorded content online), the participants were guided from an overview on MaaS basics to a series of activities – resulting in a customized action plan to either begin MaaS work or scale it up from an existing effort.
Participants were interviewed prior to the first session in order to incorporate their needs into the customized MaaS training series. Each training session ended with the distribution of an assignment to be completed prior to the next session, so that participants were able to combine the training content with their own situations throughout the training series. The training relied heavily on peer project examples, so that the participants could see concrete MaaS illustrations. The real-time training training sessions were also recorded, providing the base for a future on-demand training opportunity.
How might the concept of Mobility as a Service (MaaS) apply to my work, and how can I get started?
Civic Sphere worked with the National Center for Mobility Management’s office in Washington D.C. in 2021-22, providing a series of training events to 3 selected communities from different areas within the US.
The answer? By taking part in the training series (or following the recorded content online), the participants were guided from an overview on MaaS basics to a series of activities – resulting in a customized action plan to either begin MaaS work or scale it up from an existing effort.
Participants were interviewed prior to the first session in order to incorporate their needs into the customized MaaS training series. Each training session ended with the distribution of an assignment to be completed prior to the next session, so that participants were able to combine the training content with their own situations throughout the training series. The training relied heavily on peer project examples, so that the participants could see concrete MaaS illustrations. The real-time training training sessions were also recorded, providing the base for a future on-demand training opportunity.